I got a phone call (an actual CALL!) from Outback Carrollwood after i posted my blog post about my disappointment there. I also sent that to the Corporate Office, so I guess they finally got tired of my complaining.
Don't get me wrong, I am greatly appreciative of the acknowledgment that I got that "Outback is working on its new GF menu." I get that, I really do. And the unit manager I spoke to was very sincere and very nice. He explained that his Outback is testing a new lower-priced menu, for the budget conscious in this economy. Bravo for you!
But I'm one of THOSE GF people. You know, the kind who expects you to live up to your advertising. You know, "No Rules. Just right?" And no updated GF menu means RULES, not right. OK?
Look, I GET IT. It costs a lot of time and money to make a GF menu happen, and it's tough to keep that updated for the GF community. And you're right, you DO have an acceptable GF menu -- MUCH more to offer than say, Applebees, Fridays, or some of the others who don't even bother to try. I suppose I should just STFU and accept what you have to offer.
But as I told the manager (who was really patient and kind with me, I assure you) when you KNOW another Outback can make something as glorious as a GF Bloomin' Onion happen, or can make something as simple as a GF Hamburger Bun happen (it's a frozen Kinnnick bun, for gosh sake. Buy a couple of packs and make a dozen people happy!) it's hard to accept a plain piece o' steak, baked potato and steamed veggies. I can make that at home.
And know what? I will, until you let me know you have your GF Menu Issues up to date. Until then, I'll save my Outback cravings for Julie and the gang at the Crossville Road, Roswell Outback (SHOUTOUT AND THANKS!).
Much love, etc.